9 © FORRESTER RESEARCH, INC. ALL RIGHTS RESERVED. 8 Base: 324 IT decision-makers in the US federal government, systems integrators, and contractors responsible for endpoint device purchasing Source: Forrester’s Q2 2026 AI PCs in US Government Survey [E-68927] Outdated endpoints hurt security, productivity, and operational effectiveness Nearly half of respondents said their agency needs a large-scale device refresh, but it would significantly disrupt operations. Outdated endpoints are no longer just a maintenance concern. They are increasingly a constraint on secure modernization and mission performance. Decreased security Delayed timelines Decreased productivity Increased technical debt None of the above 34% 31% 30% 24% 2% Impact Of Outdated Devices of respondents said that if their organization does not modernize its endpoints, it will struggle to meet mission requirements 56% Outdated devices are holding back 98% of all teams
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