Collaboration Investments Improve Business Performance Improved collaboration is critical for business and technical teams and is a benefit on its own. But organizations who have invested in improving effectiveness also see improvements to business performance, including more satisfied customers and employees, a greater ability to respond and innovate around customer needs, and more impressive revenue and growth results. Benefits Of Collaboration Investments Improved customer satisfaction Better responsiveness to customer needs Improved innovation Better employee engagement Better revenue performance Improved growth potential 63% 60% 59% 63% 60% 58% 25 © FORRESTER RESEARCH, INC. ALL RIGHTS RESERVED. 24 Base: 517 global employees in LoB, development and IT Ops who work on delivering products and services. Source: A commissioned study conducted by Forrester Consulting on behalf of Atlassian, March 2023.
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