Invest Now To Reap Long-Term Rewards Investing in initiatives to help teams work better together represents an opportunity for differentiation. However, most organizations have work to do to shore up their team collaboration capabilities. It’s also important to note that when organizations make these investments, they often pay off. Respondents whose organizations invested in improving knowledge sharing and in aligned technology say those investments have been effective or very effective in improving their performance. “Which of the following initiatives has your organization invested in to help address issues with collaboration and alignment between teams?” Investing in technology platforms that serve the needs of multiple departments Implementing new technology solutions for better cross-team collaboration Increasing knowledge sharing between teams “How effective have these initiatives been in improving your organization’s product and service build and delivery process?” Increasing knowledge sharing between teams Implementing new technology solutions for better cross-team collaboration Investing in technology platforms that serve the needs of multiple departments 41% 76% 37% 71% 34% 67% Effective/Very effective 21 © FORRESTER RESEARCH, INC. ALL RIGHTS RESERVED. 20 Base: Variable global employees in LOB, development, and IT ops who work on delivering products and services Source: A commissioned study conducted by Forrester Consulting on behalf of Atlassian, March 2023.
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