Ineffective Teams Face Significant Friction Among low-effectiveness orgs, IT ops and development teams are 12 times more likely to lack aligned goals with development teams, and seven times more likely to lack alignment with LOB colleagues. They are much more likely to lack visibility into development teams’ work and lack context and information from LOB. They are four times more likely to struggle to understand development road maps, five times more likely to lack context and information, far more likely to lack aligned goals, and nine times more likely to lack integrated tools. IT Ops And Development Challenges IT Ops And LOB Challenges IT ops and development goals are not aligned 62% ∆ 12x ∆ 7x ∆ 4x ∆ 7x ∆ 7x ∆ 5x ∆ 7x ∆ 22x ∆ 9x 61% 59% 63% 67% 70% 66% 66% 60% 5% 8% 8% 9% 9% 15% 13% 3% 7% High effectiveness High effectiveness High effectiveness Low effectiveness Low effectiveness Low effectiveness IT ops workflows are disconnected from development IT ops and LOB goals are not aligned IT ops lacks visibility into the work that development teams are doing IT ops is often lacking context and information from LOB teams LOB And Development Challenges LOB has limited visibility into development’s road map LOB is often lacking context and information from development teams LOB and development goals are not aligned LOB tools are not well integrated with development tools 11 © FORRESTER RESEARCH, INC. ALL RIGHTS RESERVED. 10 Base: 517 global employees in LOB, development, and IT ops who work on delivering products and services Note: Showing top responses Source: A commissioned study conducted by Forrester Consulting on behalf of Atlassian, March 2023
RkJQdWJsaXNoZXIy MjE3NDkyOQ==