53% 51% 56% 58% 65% 46% 43% 40% 42% 44% Improved or expanded product and service offerings Captured new markets and customers Increased efficiency Improved creative differentiation Improved time to market Less human-centric Human-centric Base: 316 organizational growth and transformation decision-makers at global enterprise companies; 43 decision-makers at high-maturity, human-centric transformation organizations, 273 decision-makers at lower-maturity organizations Note: Showing top 5 responses by delta between Human-centric and Less human-centric Source: A commissioned study conducted by Forrester Consulting on behalf of Prophet, May 2023 “Which of the following operations-related benefits have you realized/do you expect to realize resulting from your transformation efforts?” (Showing “This is a benefit we have already achieved”) Successful Firms Benefit From Higher Levels Of Improvement In GrowthDriving Capabilities These growth-driving capabilities include innovation, time to market, creative differentiation, and expanded product offerings to capture new markets.
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